This caliber technician is required to perform calibration and repair high level and unique test and measurement instrumentation. Job may require a certain amount of specialization and will require technician to provide training in certain areas. A person in this position must be self-motivated and assist in general laboratory duties as assigned. The position may be a parallel career path to lead tech position. Collateral duties may be assigned as a permanent part of the position description depending on individual's abilities.
SOURCE OF SUPERVISION: BRANCH/LABORATORY MANAGER OR DESIGNEE
• Requires little supervision and guidance regarding calibration and troubleshooting
RESPONSIBILITIES:
• Adhere to all company policies and procedures,
• Ensure customer satisfaction and timely turn-around on all equipment and service,
• Perform calibration and repair of high level test and measurement equipment with little supervision,
• Coordinate and lead teams for field calibration and maintenance,
• Seek and provide sales leads whenever possible,
• Create and verify calibration data sheets for technical content and accuracy based upon instrument specifications and approved calibration procedures,
• Develop calibration procedures to meet the needs of the customer while supporting traceability of the measurements,
• Complete all documentation associated with position accurately and efficiently while maintaining a 2.5 % or less of the combined Quality Documentation Inspection (QDI) and Process Verification Inspection (PVI) discrepancy rates,
• Maintain technical proficiency and effectiveness through various means such as self-study, local college and internal training programs as well as through proficiency testing,
• Perform other laboratory support functions as required in an efficient and orderly manner,
• Assist the Laboratory Manager in training technicians and educating customers when needed,
• Interface directly with customers to determine needs relating to traceability, adequacy of standards and test procedures utilized by Dynamic Technology Inc, as well as for items requiring repair or limited calibration,
• Assist Quality Assurance in developing uncertainty budgets,
• Ensure that preventative maintenance of the laboratory's equipment is performed in a timely and acceptable manner,
• Managing work load distribution for the technicians within his/her sphere of influence when the Laboratory Manager is not available.
• Performing daily inspections of the incoming equipment to verify: accessories and manuals are available, malfunctions of customer instrumentation, and to change equipment status when appropriate.
EDUCATION/EXPERIENCE:
• Military (PMEL) experience or two years of a technical associates degree
• Minimum of 7 years of commercial or military laboratory experience
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