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Author Topic: Employee Monitoring Software  (Read 293 times)

Offline briansalomon

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Employee Monitoring Software
« on: 01-03-2018 -- 14:29:51 »
Most of the labs I've worked in have had at least one team member who will not pull their weight. There are usually other people who will step up and take up the slack but it affects morale and it definitely harms every employee at that company.

Does anyone have experience with employee monitoring software?

Any insight or thoughts on implementing this pro or con?

Offline PurelyNonsense

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Re: Employee Monitoring Software
« Reply #1 on: 01-03-2018 -- 15:00:20 »
There are IT solutions to monitor the web pages they visit and how often. There are some pros and cons to that in my opinion. If you implement the software, there has to be a written document (employee manual for example) that should state what an employee can and cannot do on the computer. Great so far, but now comes an unintended side affect. The other employees must also be under that umbrella. If not, the employee can say that he was unfairly targeted. Here is an example I know of.

Target employee spends a lot of time on google, facebook, twitter, etc. So the company implements a change in policy stating that use of company computers for personal reasons is against policy and can result in punishment up to termination. The employee is fired for violating policy after monitoring software is used to track data. The employee is denied unemployment benefits but can appeal because the policy wasn't fairly implemented. That was because other employees were using the computers for personal reasons. They were checking personal emails or using it for a quick check of stocks or whatever. The management had no problem with those employees because they busted their butts 95% of the time and got a lot of work done. BUT it was a violation. So you have to be careful and consult a legal expert (always a good move).

Offline PurelyNonsense

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Re: Employee Monitoring Software
« Reply #2 on: 01-03-2018 -- 15:37:51 »
Here's a good little read for you about the subject. Be warned, it's 12 whole pages.  :-D
http://www.iiakm.org/ojakm/articles/2013/volume1_2/OJAKM_Volume1_2pp44-55.pdf

Offline briansalomon

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Re: Employee Monitoring Software
« Reply #3 on: 01-05-2018 -- 13:10:13 »
Thanks, that's useful. It's obvious that monitoring sofware is here to stay and can be useful but from a productivity viewpoint it's more realistic to view it as a tool of limited use.

In my experience the most effective way by far to protect against finding yourself in a position where you're loosing sleep over someone's work habits is to cultivate your own technical expertise. When you can dictate where you're going to work it simplifies everything.

Offline microwave-kevin

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Re: Employee Monitoring Software
« Reply #4 on: 01-16-2018 -- 05:15:58 »
I ran a small metrology (45 staff) for two dozen years, I was also tasked as IT manager for the entire company (450 employees) for six of those years, only 6 staff reporting to me but nearly 400 computers.

First off, any comany with an idea of security runs a firewall and all traffic is through a proxy, even https!, once you click OK the https is moot.

In the Met lab all I had to do was publish the amount of time each metrologist spent per month per site on the company bulletin board and it was also incorporated into the annual employee review (bonus / increment) and it's amazing what self policing does.

The other 400 employees we ended up just tightening the firewall and firing a few folks.

It worked for the six years I managed IT over a half dozen countries.

Just My Nickel


 


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